Ordering from our Japan pages Spring 2008

To order from our Japan pages click on the basket next to the koi you want, enter your credit card details (VERY SECURE), and the koi will be reserved. Once we have processed your credit card details the koi will then be indicated as sold.

OR

You can phone our sales line on 08450 702704 9am to 5pm.

Some koi may have a video link indicated by a video symbol, this should for sure show the quality of the koi we select and aid you with making your choice.

We ask for FULL payment to reserve any koi, deposits are not accepted.

The discounts shown are ONLY available whilst we are still in Japan and will vary as time goes on so it is advisable to order your koi as early as possible.

Once we return to the UK, Richdon koi club members will receive their usual 10% discount.

If you decided to purchase a koi that we recommend to be grown on at Richdon Koi Farm at our 50,000 gallon pond this summer, you have until the 18th of April to decide if you wish us to grow the koi on.

Unfortunatly after the 18th of April you cannot exchange these koi for another, please understand that due to the administrative operations it is too much and not fair on other fellow hobbyists who may wish to use this service!

Once you have ordered a koi from our Japan pages which is NOT intended to be grown on in the 50K gallon pond , you have NO obligation to take this koi once it has gone through our full quarantine procedures and timescale.
If once presented to you in a bowl, and you are not happy with the koi, we will allow full credit to be used on another koi from this shipment or future shipments. Refunds will not be given.

During our quarantine, if the koi is not saleable for any reason a refund (or a credit towards another fish if you prefer) will be given in each of the above services.

Early May we will be placing koi pictures, details and video's onto our web site and the new Richdon Koi Farm web site. The same policies apply to the above but with the normal ordering process as per our ordering of koi on line at present.
We will inform you when the koi will be appearing on our web site with more detailed pictures and individual video where applicable.

Koi on View, For Sale and collection:
At this point in time, it is our intention that:-
The new FULLY quarantined koi will be on view and sale the last May Bank holiday weekend.
This is the ONLY weekend that the koi can be viewed in a bowl before being placed into the Richdon Koi Farm Growing facilities. After this date those koi which are being grown on with us CANNOT be bowled or netted. You can still purchase these koi after this weekend, but you will only be able to see them swimming around in the large 50k pond.
Other stocks will enter the Richdon fish house as normal and be on sale throughout the summer as normal.

We ask those koi that have been purchased from our Japan pages which are not to be grown on at Richdon Koi Farm are collected by Sunday 1st June.
Any koi not collected by this pre-arranged date a charge of £20 per week will be made per koi. It is very difficult for us to hold koi beyond this date due to the temperatures of our poly-tunnels / the average outdoor koi pond.

Please understand and we hope you can appreciate our policies.
If you have any further queries please do not hesitate and contact us